Refund Policy

Our store does not accept exchanges or refund. Each piece is made specifically for you. and no refunds on personalized items unless the item is faulty we will offer an exchange. 

Kindly contact us through email if there is any faulty items.

After your request has been approved, we will respond back and replace your faulty item with a new one. The product must be received UNWORN and in their original packaging.

International Orders

You are responsible for the charges of the return shipping fees.

Privacy Policy

ELANOR will not share any given information at any means.

Terms of Service

We only accepts the payment methods shown on our page.

Shipping Policy

Local orders takes approximately 10 - 15 working days.

International orders takes approximately 10 - 15 working days

International shipping will be processed within 2-3 working days after the order is ready.

* Delivery and shipment costs are fixed and will be calculated at checkout.